Effective Date: July 16, 2025

Company Name: Zoe Energy Solutions

Zoe Energy Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, use our mobile applications, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, address, and identification details when you contact us or request a service.
• Technical Data: IP address, browser type, device information, and usage data from our website or apps.
• Project-Related Data: Site photos, location data, energy consumption metrics, and financial estimates shared during solar consultations.
• Communication Data: Emails, messages, and feedback for service improvement and marketing.

2. How We Use Your Information

We use the collected information to:

• Provide and manage solar and renewable energy services.
• Improve our systems and personalize your experience.
• Send service-related and promotional communication (with your consent).
• Comply with legal obligations.

3. Data Sharing and Security

We do not sell or rent your personal data. Your data may be shared with:

• Our verified installers, engineers, or service partners.
• Payment and financing partners, if requested.
• Government or regulatory bodies, where required.

All data is stored securely using encryption, access control, and industry-standard practices.

4. Cookies and Analytics

We use cookies and analytics tools to monitor traffic and improve user experience. You can opt out of cookies through your browser settings.

5. Your Rights

You may request to:

• Access or update your personal information.
• Delete or restrict your data (subject to legal obligations).
• Opt out of marketing communications.

6. Contact Us

If you have any questions or concerns, please contact us.